History of complaints against spas - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

History of complaints against spas


State, local, and federal authorities weren't the only ones hearing about Terry Mussari and her spas.

FOX Undercover has been getting complaints about the suspicious practices of some of the employees there since 2008.

Those complaints to FOX25 were similar to what the Attorney General’s office is now saying about the businesses: that customers gave masseuses “tips” in exchange for sexual favors.

While the three spas raided in Brockton, Norwood, and Canton appear to be respectable businesses, customer reviews online have hinted at an unseemly side for months.

One person called the Brockton spa “A front,” saying in a matter of five minutes she saw three men go in.

Another person wrote that the Norwood spa is “well known... as a place to go for special massages to make you feel ‘happy.’”

And yet another reviewer wrote, “They are offering inappropriate services to their male customers.”

The gist of the online complaints were echoed in a press release issued by the Attorney General's office Sunday, which reads, "Investigators developed evidence indicating that all 3 spas were allegedly offering sexual activity between masseuses employed by Mussari and their clients in exchange for cash that was characterized as "tips"."

Mussari pleaded not guilty to the charge of “Deriving Support From Prostitution,” but this isn’t the first time she’s found herself at the center of a controversy like this.

State records show she voluntarily surrendered her chiropractor’s license in 2006.

Part of the reason she gave up her license was to resolve a complaint from the state in which officials said Mussari, “encouraged, facilitated, and accepted (money) for the sexual acts that (her) unlicensed employees performed on male clients…” at her former business in Easton.

According to the records, those sexual acts included, “happy endings.”

Mussari still holds a massage therapy license with the state.

In the wake of her arrest over the weekend, the state licensing board has opened up another investigation.

FOX Undercover has also learned that employees have been called to testify before a state grand jury investigating this case, which could lead to additional charges.

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