With social networking sites taking over the Internet, it's no surprise that a few hotel owners are getting some bad reviews when unhappy guests' comments go viral.
But, according to USAToday.com, one hotel manager took extreme measures when he noticed a negative review about his property.
A British couple said they got the boot from the Golden Beach Hotel in Blackpool, England, when the hotel manager called them out for allegedly writing a bad review on TripAdvisor.com.
Not only did the manager reportedly ask Adrian Healey and his girlfriend, Sherrie Andrews, to leave two days into their pre-paid, three-night stay ’ the ousted guests said he also called the police.
"I was shocked when the police arrived, and we just agreed to leave," Healey told the Blackpool Gazette. "We asked for a refund but the hotel refused. I think it is shocking and people need to know about this."
Meanwhile, on TripAdvisor.com reviews show that the couple is not alone in disliking their accommodations ’ 59 percent of travelers on the website do not recommend the Golden Beach Hotel in Blackpool, England.
And apparently a British businessman recently developed a new database to help hotels blacklist unwanted guests.
AOL Travel reported that the subscription-based network, GuestScan, will now enable up to 10,000 properties to ensure rooms in their hotels don't get trashed.
Hotel guests can reportedly get banned by the database ’ at a hotel's discretion ’ for breaking things in a room, stealing towels, making too much noise or otherwise misbehaving.
But, there will be an appeals process for blacklisted hotel guests, who will be notified of their status by GuestScan.