The Buckhead consignment shop WatchBrokers deals in pricey watches, and is rarely open these days as state investigators go to court to force them to pay back their customers.
The I-Team recently managed to catch someone there, knocked on the door, and something unexpected happened.
"Since WatchBrokers is here on the corner of Peachtree and West Paces, I figured it was a legitimate place and had been here for a while," said customer Andrew Dietz.
Dietz, a neighborhood businessman, dropped off an heirloom watch in February to have the battery changed at WatchBrokers, a fancy Buckhead consignment shop for timepieces.
"I've come multiple times, physically walked in, called many times, impossible to reach anybody, and I get the same story every time, ‘We're going to pick up the watch this week and give you a call,'" said Dietz.
"I hope that they didn't sell it. I don't know. I know it was somewhat of a rare watch," said Dietz.
In complaints to the Better Business Bureau and to the Governor's Office of Consumer Protection, Dietz said he just wanted his watch back. He also called the I-Team.
The I-Team met him at the storefront, where like most days, it's closed up. On the day the I-Team met Dietz, there was somebody behind the locked door.
So they knocked on the door, expecting nothing. Instead they got an employee who said he'd look. While we waited another angry customer arrived. That was no surprise, but the employee opening the door was a surprise.
After a brief talk with Dietz, the employee returned his watch to him. The employee said he planned to quit anyway. So, he walked inside, found the watch and handed it over. After months of asking his family heirloom be returned, Andrew Dietz got it.
"Why couldn't I have gotten that? Why'd I have to get a news crew to get it?" asked Dietz.
If you are a customer of WatchBrokers waiting on money, it's important to go ahead and file a police report so it's on the record. Also, you need to get in touch with the Governor's Office of Consumer Protection and file a complaint there, so that you can possibly get on a list to for a refund providing they can collect some money.
Friday, May 24 2013 7:41 AM EDT2013-05-24 11:41:05 GMT
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Friday, May 24 2013 6:15 AM EDT2013-05-24 10:15:00 GMT
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Thursday, May 23 2013 12:56 AM EDT2013-05-23 04:56:30 GMT
The FOX 5 I-Team has learned that Douglas County District Attorney David McDade is personally asking the GBI to investigate how money is spent in his office.
The FOX 5 I-Team has learned that Douglas County District Attorney David McDade is personally asking the GBI to investigate how money is spent in his office.
Wednesday, May 22 2013 10:42 PM EDT2013-05-23 02:42:27 GMT
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What do major hotel chains, the IRS, and the business partner of a top rapper have in common? Court records show the National Conference of Black Mayors owes all of them money. Big money.
Wednesday, May 22 2013 9:56 AM EDT2013-05-22 13:56:24 GMT
Americans are known for their pearly whites, but we pay for it—and it isn't cheap.
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Monday, May 20 2013 11:12 PM EDT2013-05-21 03:12:38 GMT
The Douglas County district attorney used seized drug money to take support staff to a north Georgia training conference designed for prosecuting attorneys.
The Douglas County district attorney used seized drug money to take support staff to a north Georgia training conference designed for prosecuting attorneys. The FOX 5 I-Team followed along and found the four women didn't even register to attend the conference.
Monday, May 20 2013 6:44 AM EDT2013-05-20 10:44:05 GMT
Maria Boudet is a teen who had been living in foster care. She worked hard and earned a college scholarship. But the scholarship was revoked when Boudet's life-long wish was answered; she was adopted.
Maria Boudet is a teen who had been living in foster care. She worked hard and earned a college scholarship. But the scholarship was revoked when Boudet's life-long wish was answered; she was adopted.
