myFOX Job Shop -
AT&T is opening a new venture at Twelve Oaks Mall in Novi and is are looking to hire both full-time and part-time sales support.
The company will hire and train up to 10 temporary to permanent sales representatives by Oct. 31 for a grand opening that is scheduled for the first week of November.
Below is a brief summary of the responsibilities related to the position and qualifications applicants should possess.
Customer Experience and Sales
*Function as a customer experience advocate, seamlessly escalating all customer issues that require further approval/troubleshooting
*Utilize employee communications to maintain knowledge on updates/troubleshooting
*Work in a team environment with sales representatives and management to meet and exceed assigned goals for overall customer experience and reputation
*Assist customers with product and service education when necessary for both in store and post transaction customer support.
Perform the following with reasonable accommodation:
*Work flexible hours (including evenings, weekends and holidays)
*Ability to lift up to 25 pounds
*Operate a personal computer, wireless equipment, copier and fax
PREFERRED QUALIFICATIONS:
* 1+ years of relevant work experience
* Telecommunications industry knowledge
* Excellent interpersonal, verbal and written communication skills and attention to detail
* Strong customer service skills
Click here for more information about the full-time positions.
