Philadelphia customers, check your statements because it's possible this could happen to you, FOX 29's Lauren Cohn explains.
Marianne Sparta got quite a surprise when she received a bill for more than $6,000 from the water company.
The water company says Sparta's meter had not been registering from April of 1998 through November of 2012. That's 14 years.
Sparta says she sent the water department a check every month. But they say she had only been paying for service, not usage, since 1998.
The $6,447.18 charge has Sparta outraged.
"I just don't know how they came up with that figure. and I think after all these years, I know we would owe them something but really I feel the water company needs to step up and we shouldn't be responsible for that enormous sum"
The water company also admits they did not catch the error until they installed a new meter in August of this year.
The water department also says, "We are in the midst of changing batteries to automatic meter readers so that everyone is getting accurate bills. Sometimes when we go out we are finding more problems like this."
Sparta's next step is a hearing with the water department.
Wednesday, June 19 2013 7:38 AM EDT2013-06-19 11:38:35 GMT
In Delaware County, a man is charged with raping a woman. And what led to his arrest--her iPhone. Upper Darby police arrested 23-year-old Gaurave Kumar for sexually assaulting his ex-girlfriend.
In Delaware County, a man is charged with raping a woman. And what led to his arrest--her iPhone. Upper Darby police arrested 23-year-old Gaurave Kumar for sexually assaulting his ex-girlfriend.
Wednesday, June 19 2013 7:27 AM EDT2013-06-19 11:27:56 GMT
An NFL player has reportedly been questioned as part of a murder investigation. Police say he's not a suspect, but they think he could shed some light on the crime.
An NFL player has reportedly been questioned as part of a murder investigation. Police say he's not a suspect, but they think he could shed some light on the crime.
Wednesday, June 19 2013 7:17 AM EDT2013-06-19 11:17:13 GMT
There will be a special investigative committee hearing Wednesday morning at City Hall regarding the deadly building collapse earlier this month in Center City.
There will be a special investigative committee hearing Wednesday morning at City Hall regarding the deadly building collapse earlier this month in Center City.
Tuesday, June 18 2013 10:43 PM EDT2013-06-19 02:43:10 GMT
Times are tough for many in Philadelphia with almost half a million people turning to food pantries just to survive. Several organizations are working to provide healthy options.
Times are tough for many in Philadelphia with almost half a million people turning to food pantries just to survive. Several organizations are working to provide healthy options.
Tuesday, June 18 2013 10:23 PM EDT2013-06-19 02:23:12 GMT
For the second time in one week, officers from the PSPCA are rescuing cats from another hoarding situation.17 cats have been rescued so far from a rowhome on the 2000 block of Margaret Street.
For the second time in one week, officers from the PSPCA are rescuing cats from another hoarding situation.17 cats have been rescued so far from a rowhome on the 2000 block of Margaret Street.
Tuesday, June 18 2013 10:20 PM EDT2013-06-19 02:20:21 GMT
Doctor Michelle Liggio was a very popular Pensauken doctor. Tonight she's a murder victim. Police say her husband shot her inside her office before turning the gun on himself.
Doctor Michelle Liggio was a very popular Pensauken doctor. Tonight she's a murder victim. Police say her husband shot her inside her office before turning the gun on himself.
