Bicentennial Tower in Detroit averages several hundred 911 calls each year.
DETROIT (WJBK) -
Plagued by budget cuts, Detroit EMS crews have run ragged trying to respond to calls with less manpower, but a growing number of frivolous calls are tying them up when they should be handling "real" emergencies.
Detroit EMS is the busiest ambulance system in the state, and the run volume also ranks high nationally. 2012 exceeded 135,000 calls for help.
"Sometimes people abuse it and call with nonsense," said Toni Ivory.
She lives at the Bicentennial Tower in Midtown. The high rise averages several hundred 911 calls each year. Residents said Detroit EMS made a recent visit to encourage them that a 911 call is used for a true emergency.
The biggest repeat customers for EMS runs are the Rosa Parks bus depot downtown and Detroit's three casinos. Why a high volume of runs to casinos? An EMS supervisor told me casinos are known to have a strong senior citizen customer base, but the supervisor said there is also a significant percentage of casino employees that use 911, employees that feel ill and may request a check-up, but may or may not decline a trip to the hospital.
Detroit Medical Center's DMC Express has a contract to provide an ambulance for Detroit's three casinos, but if they are busy, Detroit EMS will respond.
Carolyn Terry said Detroit EMS gets a thumbs up for responding quickly to Bicentennial Tower, and she said she and her neighbors know the importance of using 911 for true emergencies only.
"It's always important. We don't play with 911," she said.
Friday, May 24 2013 11:58 PM EDT2013-05-25 03:58:44 GMT
Police say a woman was held captive at a hotel for several days and forced to have sex around the clock with multiple men, whoever would pay the price. 26-year-old Deante Brown now faces sex trafficking charges.
Police say a woman was held captive at a hotel for several days and forced to have sex around the clock with multiple men, whoever would pay the price. 26-year-old Deante Brown now faces sex trafficking charges.
Friday, May 24 2013 11:18 PM EDT2013-05-25 03:18:53 GMT
Dairy Boy keeps getting hit with tire tracks in the yard, so they brought in boulders to act as a visual warning and physical reminder not to cut the corner. Now they've been told those rocks must go.
Dairy Boy keeps getting hit with tire tracks in the yard, so they brought in boulders to act as a visual warning and physical reminder not to cut the corner. Now they've been told those rocks must go.
Friday, May 24 2013 10:34 PM EDT2013-05-25 02:34:36 GMT
The pediatrician called him a big baby, his parents believed their boy was genetically destined to be obese, but he proved them all wrong. One day, he made a critical decision and became a weight loss winner.
The pediatrician called him a big baby, his parents believed their boy was genetically destined to be obese, but he proved them all wrong. One day, he made a critical decision and became a weight loss winner.
Friday, May 24 2013 8:54 PM EDT2013-05-25 00:54:08 GMT
More than 150 dogs have been removed from locations owned by a breeding facility in Michigan's northern Lower Peninsula, where officials said the animals were living in outdoor enclosures with little protection.
More than 150 dogs have been removed from locations owned by a breeding facility in Michigan's northern Lower Peninsula, where officials said the animals were living in outdoor enclosures with little protection.
Friday, May 24 2013 7:06 PM EDT2013-05-24 23:06:29 GMT
Krazy Jim's Blimpy Burger, an institution for generations of University of Michigan students in Ann Arbor, is about to undergo a historic change of address.
Krazy Jim's Blimpy Burger, an institution for generations of University of Michigan students in Ann Arbor, is about to undergo a historic change of address.
Friday, January 18 2013 10:59 PM EST2013-01-19 03:59:24 GMT
Students, teammates, and family members gathered Friday night, remembering Toron Murphy Jr. A senior at Martin Luther King Jr. High School in Detroit, Murphy Jr. died this past Tuesday after tragically
Students, teammates, and family members gathered Friday night, remembering Toron Murphy Jr. A senior at Martin Luther King Jr. High School in Detroit, Murphy Jr. died this past Tuesday after tragically
Friday, May 24 2013 11:18 PM EDT2013-05-25 03:18:53 GMT
Dairy Boy keeps getting hit with tire tracks in the yard, so they brought in boulders to act as a visual warning and physical reminder not to cut the corner. Now they've been told those rocks must go.
Dairy Boy keeps getting hit with tire tracks in the yard, so they brought in boulders to act as a visual warning and physical reminder not to cut the corner. Now they've been told those rocks must go.
Monday, May 20 2013 3:26 PM EDT2013-05-20 19:26:50 GMT
It was supposed to be their big night, but prom turned into a big headache for teens from a local high school. Police showed up to crack down on an unauthorized limo service.
It was supposed to be their big night, but prom turned into a big headache for teens from a local high school. Police showed up to crack down on an unauthorized limo service.
Wednesday, May 8 2013 10:37 PM EDT2013-05-09 02:37:53 GMT
A Wayne-Westland firefighter's life has been tragically cut short. Wednesday, 29-year-old Brian Woehlke was killed on the job. He leaves behind a wife and young daughter.
A Wayne-Westland firefighter's life has been tragically cut short. Wednesday, 29-year-old Brian Woehlke was killed on the job. He leaves behind a wife and young daughter.
Friday, May 3 2013 10:31 PM EDT2013-05-04 02:31:05 GMT
A beloved girls basketball coach at Cody High School is one of the latest victims of deadly gun violence in Detroit. Family, friends and players gathered on Friday to remember Coach Charles Knott.
A beloved girls basketball coach at Cody High School is one of the latest victims of deadly gun violence in Detroit. Family, friends and players gathered on Friday to remember Coach Charles Knott.
Bicentennial Tower in Detroit averages several hundred 911 calls each year.
