Mass.-based limo service ordered to cease operations - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

Mass.-based limo service ordered to cease operations

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WASHINGTON (MyFoxBoston.com) – A Wilmington, Mass.-based limousine service has been ordered to immediately cease all operations after U.S. Department of Transportation officials deemed its vehicles and drivers an imminent hazard to public safety.

DOCUMENT: Lynette's Limousine imminent hazard out of service order

Lynette's Limousine Service, which operates a fleet of 20 vehicles consisting of limousines, stretch limousines, specialty vans, a motor coach, and other vehicles, was given a shut-down order from the U.S. Department of Transportation's Federal Motor Carrier Safety Administration (FMCSA) Tuesday.

The shut-down follows an investigation by an FMCSA team established in April to conduct intensified, "quick strike" investigations of high-risk passenger carriers.

Federal investigators found that Lynette's Limousine Service failed to systematically and properly inspect, repair or maintain its vehicles and allowed vehicles that had failed safety inspections to transport passengers.

Investigators also found that company owners failed to monitor and ensure that its drivers complied with hours-of-service requirements, dispatched unqualified drivers to transport passengers and failed to ensure drivers complied with controlled substances and alcohol use testing regulations.

In response, Lynette's Limousine Service issued two statements on their Facebook page. In the most recent statement, the company says "Lynette's Limousine is NOT out of business, this order is temporary. We hope to resume transporting our valued and loyal clients within the next two weeks. We appreciate all the support that we are receiving from our loyal customers all evening long by telephone and through all of our social media sites. Throughout the next 24 hours, each and every customer who has upcoming reservations with us will be contacted to answer any questions. Lynette's has a wonderful network of affiliates that will be aiding us in handling our upcoming reservations."

In an earlier statement, the company said "we wish to inform the public and our many loyal customers in particular that Lynette's Limousine is undergoing a federal safety audit of our procedures and vehicles. Many of you know us for the many years of safe, efficient, and reliable transportation services we have provided during a host of major life events such as weddings, proms, and anniversaries. We have served the public since 1986 and are proud of our record."

Since the beginning of 2013, FMCSA has issued out-of-service orders to a total of 22 bus companies and nine trucking companies.

DOCUMENT: Lynette's Limousine imminent hazard out of service order

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Full statements from Lynette's Limousine Facebook page:

7/30/2013 - 11:37 pm

Lynette's Limousine is NOT out of business, this order is temporary. We hope to resume transporting our valued and loyal clients within the next two weeks. We appreciate all the support that we are receiving from our loyal customers all evening long by telephone and through all of our social media sites. Throughout the next 24 hours, each and every customer who has upcoming reservations with us will be contacted to answer any questions. Lynette's has a wonderful network of affiliates that will be aiding us in handling our upcoming reservations.

Lynette's Limousine is complying to all USDOT compliance standards

Sincerely

Lynette's Limousine

______________________________________________________________________________

7/30/2013 - 4:01 pm

We would like to inform all of our family and friends, that you will be seeing us on the news in regards to the Department of Transportation.....We wish to inform the public and our many loyal customers in particular that Lynette's Limousine (?) is undergoing a federal safety audit of our procedures and vehicles. Many of you know us for the many years of safe, efficient, and reliable transportation services we have provided during a host of major life events such as weddings, proms, and anniversaries. We have served the public since 1986 and are proud of our record. We understand that this audit is part of a nation-wide effort by the federal government to ensure that carriers such as us provide the public with safe transportation. We presently are reviewing the government's recommendations and findings regarding our business. We have compiled a vast amount of records and data for this audit and believe that it shows we are one of the largest and safest such carriers in the business. We look forward, as in the past, to being a part of your most important and cherished occasions and events. We ARE STILL IN BUSINESS AND ARE NOT GOING ANYWHERE.....After all is said and done we will be one of the safest Limousine Companies on the road.

Sincerely,

Lynette

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