Taken for a ride: 'Uber' users upset - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

Taken for a ride: 'Uber' users upset

Posted: Updated:
The graph, provided by Uber, demonstrates the expected price increases. The graph, provided by Uber, demonstrates the expected price increases.
ATLANTA, Ga. -

Uber is a popular car service here in Atlanta and in other major cities across the country.

A lot of people use it in place of traditional taxi cabs. Users order a car with an application on a phone and no cash is exchanged: it's all done electronically with a credit card already on file.

Some people are complaining they got "taken for a ride" on New Year's Eve by getting charged more than three and a half times what they normally pay. For example, one user tells FOX 5 a commute that normally costs about $60 cost upwards of $200 on New Year's Eve.

Click the video above to see the story of one Atlanta couple that was taken buy surprise by the price increase.

Uber did send out an email warning to its customers about the surge pricing on New Year's Eve. The costs were even detailed with a graph.

That graph shows what the estimated pricing would be hour by hour, with the highest prices being between 12:15 and 2:30am.

Regardless of that warning, several users here in Atlanta and around the country Didn't expect prices "that" high...and they're lodging online complaints about it.

  • Good Day ArchiveMore>>

  • Back to School Jamboree with Hosea Feed The Hungry

    Back to School Jamboree with Hosea Feed The Hungry

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

    Hosea Feed the Hungry will host their annual Back to School Jamboree on Sunday, July 13, 2014 from 10:00 a.m. until 3:00 p.m. at Turner Field. Children will receive a backpack filled with school supplies.

  • Good Day Atlanta

    Pike Nurseries: Gardening in small spaces

    Pike Nurseries: Gardening in small spaces

    Friday, August 22 2014 9:00 AM EDT2014-08-22 13:00:20 GMT
    Sometimes less can be more! A small space shouldn't limit your garden or your imagination—hanging baskets, containers, window boxes, espaliered fruit trees….they're all great ways to made a big gardening impact – even on the most limited high rise balcony!
    Sometimes less can be more! A small space shouldn't limit your garden or your imagination—hanging baskets, containers, window boxes, espaliered fruit trees….they're all great ways to made a big gardening impact – even on the most limited high rise balcony!
  • Kennesaw celebrates BBQ festival

    Kennesaw celebrates BBQ festival

    Friday, August 22 2014 8:52 AM EDT2014-08-22 12:52:25 GMT
    Don't worry...that incredible aroma of smoke-cooked BBQ isn't just in your imagination. It's coming from Kennesaw, where the grills are fired up for an annual tradition.
    Don't worry...that incredible aroma of smoke-cooked BBQ isn't just in your imagination. It's coming from Kennesaw, where the grills are fired up for an annual tradition.
Powered by WorldNow

25 FOX Drive
Dedham, MA 02026

Phone (781) 467-2525

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices