Analysis: How bad is the recall crisis for GM? - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

Analysis: How bad is the recall crisis for GM?

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  • Local families still waiting for GM compensation

    Local families still waiting for GM compensation

    Thursday, July 17 2014 7:19 PM EDT2014-07-17 23:19:37 GMT
    As the investigation into GM's deadly recalls continues with a compensation fund set up for families affected, questions come of who qualifies and who doesn't.
    As the investigation into GM's deadly recalls continues with a compensation fund set up for families affected, questions come of who qualifies and who doesn't.
  • GM says it's replaced 491,000 ignition switches

    GM says it's replaced 491,000 ignition switches

    Thursday, July 17 2014 2:52 PM EDT2014-07-17 18:52:11 GMT
    General Motors says it has replaced faulty ignition switches on just under 20 percent of 2.6 million small cars that are being recalled. The company has repaired just over 491,000 cars that are covered by the recall announced in February.
    General Motors says it has replaced faulty ignition switches on just under 20 percent of 2.6 million small cars that are being recalled. The company has repaired just over 491,000 cars that are covered by the recall announced in February.
  • GM's legal staff targeted at recall hearing

    GM's legal staff targeted at recall hearing

    Thursday, July 17 2014 12:20 PM EDT2014-07-17 16:20:44 GMT
    GM's Mary Barra on Wednesday morning.GM's Mary Barra on Wednesday morning.
    Lawmakers on Thursday demanded General Motors fire its chief lawyer and open its compensation plan to more potential victims as a Senate subcommittee delved deeper into deadly recalls.
    Lawmakers on Thursday demanded General Motors fire its chief lawyer and open its compensation plan to more potential victims as a Senate subcommittee delved deeper into deadly recalls.

A study conducted by the The Center for Auto Safety, a private watchdog group in Washington DC, reports that 303 deaths occurred after airbags failed to deploy in 1.6 million compact cars recalled last month by General Motors Co.

General Motors issued this statement in response:

"As knowledgeable observers know, FARS tracks raw data. Without rigorous analysis, it is pure speculation to attempt to draw any meaningful conclusions. In contrast, research is underway at GM and the investigation of the ignition switch recall and the impact of the defective switch is ongoing. While this is happening, we are doing what we can now to ensure our customers' safety and peace of mind. We want our customers to know that today's GM is committed to fixing this problem in a manner that earns their trust."

Just how bad is this crisis situation for General Motors' business? Should the company have responded and reacted differently?

VIDEO: Auto analyst John McElroy, public relations and marketing executive Sandy Hermanoff and FOX 2 legal analyst Charlie Langton discuss the crisis with FOX 2's Murray Feldman

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