American Airlines Apologizes For Note Calling Couple 'Deaf And D - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

American Airlines Apologizes For Note Calling Couple 'Deaf And Dumb'

Posted: Updated:

American Airlines issuing an apology for an insensitive note left on passengers' luggage.

A deaf couple returning from a Hawaiian vacation lost their luggage on the flight home.

Angela Huckaby and James Moehle went on their first vacation in 16 years and had an amazing time, until they lost their luggage. 

The inconvenience wasn't a big deal. It was a note that was left on the luggage that called them, "deaf and dumb."

"It was just outrageous and cruel and unnecessary," said Moehle's mother, Kay Moehle.

The couple was stunned and wrote a letter to the airline asking for an apology and disciplinary action against the party responsible.

 The airline, issuing a statement, it reads "clearly a poor choice of words.  We're confident there was no ill will, but we'll be looking into this further."

"That person needs to be fired,"  declares Kay Moehle.

The couple says if they get a sincere apology, they'll consider using the airline again.

  • Spotlight StoriesMore>>

  • New Jersey Sues Over Florida Pizza Shop Logo

    New Jersey Sues Over Florida Pizza Shop Logo

    Friday, July 25 2014 11:00 PM EDT2014-07-26 03:00:55 GMT
    The New Jersey Turnpike Authority wants a Florida pizza shop to pay a big toll for using a logo similar to the iconic Garden State Parkway's green and yellow signs.
    The New Jersey Turnpike Authority wants a Florida pizza shop to pay a big toll for using a logo similar to the iconic Garden State Parkway's green and yellow signs.
  • Man Left In McDonald’s Bathroom As A Baby Looking For Mother

    Man Left In McDonald’s Bathroom As A Baby Looking For Mother

    Friday, July 25 2014 10:58 PM EDT2014-07-26 02:58:52 GMT
    A local man left in a McDonald’s bathroom as a newborn has been using social media to search for his birth mother, and he may be getting closerDavid Volk managed to track down the woman who found him in that Newark, New Jersey McDonalds more than three decades ago!That woman, Wilhelimenia Dinkins, now lives in Houston.David found her on Facebook.Now he hopes that will lead to his birth mother.Our Fox station in Houston spoke to Wilhelimenia on Friday.“It was just so unusual to know that he we...
    A local man left in a McDonald’s bathroom as a newborn has been using social media to search for his birth mother, and he may be getting closerDavid Volk managed to track down the woman who found him in that Newark, New Jersey McDonalds more than three decades ago!That woman, Wilhelimenia Dinkins, now lives in Houston.David found her on Facebook.Now he hopes that will lead to his birth mother.Our Fox station in Houston spoke to Wilhelimenia on Friday.“It was just so unusual to know that he we...
  • Rape Charges Exonerated After Man Serves 12-Year Sentence

    Rape Charges Exonerated After Man Serves 12-Year Sentence

    Friday, July 25 2014 9:27 PM EDT2014-07-26 01:27:27 GMT
    After spending 12-years in prison for a crime he didn't commit, a Texas man is exonerated and has his named cleared of all charges.
    After spending 12-years in prison for a crime he didn't commit, a Texas man is exonerated and has his named cleared of all charges.
Powered by WorldNow

25 FOX Drive
Dedham, MA 02026

Phone (781) 467-2525

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | Terms of Service | Ad Choices