Detroit water department responds to water shutoffs - Boston News, Weather, Sports | FOX 25 | MyFoxBoston

Detroit water department responds to water shutoffs

Posted: Updated:
  • Detroit water department responds to water shutoffsMore>>

  • Activists asking United Nations for help amid Detroit water shutoffs

    Activists asking United Nations for help amid Detroit water shutoffs

    Tuesday, June 24 2014 6:45 PM EDT2014-06-24 22:45:04 GMT
    The Detroit Water Department is shutting off service to people who will not or cannot pay their bills. Now, activists are appealing to the United Nations to get involved, alleging Detroit is committing human rights violations.
    The Detroit Water Department is shutting off service to people who will not or cannot pay their bills. Now, activists are appealing to the United Nations to get involved, alleging Detroit is committing human rights violations.
(WJBK) - The Detroit Water and Sewerage Department released this statement to the media on June 24, 2014.

DWSD responds to misinformation about water shut offs and suburban water rates

In the past several days, there has been significant misinformation being circulated about the Detroit Water and Sewerage Department (DWSD) and its practices that the department would like to correct.

The DWSD is working closely with its customers in Detroit who are delinquent in their payments to prevent avoidable water shut offs.  The department currently has more than 17,000 Detroit customers enrolled into a successful payment plan program that is designed to fit each customer’s financial situation and ability to pay.  Next month, the DWSD also plans to launch a new financial assistance program for the city’s indigent population. 

“Our goal is to have as few shut offs as possible,” said DWSD Director Sue McCormick. 

McCormick said she wants to make it clear that while there is a large number of delinquent water accounts in Detroit, those Detroit delinquencies do not affect suburban water bills.

“Unpaid Detroit water bills affect only Detroit customers,” McCormick said.  “No suburban customers pay any extra on their bills to make up for unpaid bills on Detroit addresses.”

In fact, the average revenue requirement across the coverage region was just over four percent. Last week, the City Council approved an 8.7 percent revenue increase for Detroit. A big part of the reason for the larger increase in Detroit rates was to pay for uncollected Detroit bills from the year before.

McCormick also said that among those who do receive shut off notices, only a small fraction of them are actually cut off.  

In May, for example, DWSD sent out 46,000 shut off notices.  Of those, only 4,531 customers - less than 10 percent of the total - had their water service shut off for any period of time.   Within 24 hours, 60 percent of the affected customers paid their accounts in full and had their service immediately restored.  Forty percent of the remaining customers had their service restored within 48 hours.   

“Many of the properties that we shut off are actually vacant structures, not occupied homes,” McCormick said.      

Anyone needing assistance with your Detroit water bill, please call (313) 267-8000.

DWSD supplies high-quality drinking water to Detroit and 127 other communities in southeast Michigan. The Department provides wastewater services to Detroit and 76 other southeast Michigan communities.

  • Local NewsLocal NewsMore>>

  • Federal sting ends in gunfire in Highland Park

    Federal sting ends in gunfire in Highland Park

    Saturday, August 2 2014 12:03 AM EDT2014-08-02 04:03:37 GMT
    In what started as a traffic stop, resulted in a shootout between federal agents and a pair of men known to have illegal assault rifles in Highland Park.Police say a task force of ATF and FBI agents who had previously set up a meet with two men, known to have AK-47s and AR-15s in their Chevrolet Cavalier, began to move in. The traffic stop was made near Oakland and Victor about 7:30 p.m. Friday. The car rammed the federal agents vehicle and the driver opened fire with a handgun. The agents re...
    In what started as a traffic stop, resulted in a shootout between federal agents and a pair of men known to have illegal assault rifles in Highland Park.Police say a task force of ATF and FBI agents who had previously set up a meet with two men, known to have AK-47s and AR-15s in their Chevrolet Cavalier, began to move in. The traffic stop was made near Oakland and Victor about 7:30 p.m. Friday. The car rammed the federal agents vehicle and the driver opened fire with a handgun. The agents re...
  • Officer hit by drunk driver on Detroit's east side

    Officer hit by drunk driver on Detroit's east side

    Friday, August 1 2014 11:15 PM EDT2014-08-02 03:15:06 GMT
    An officer was hit by a driver believed to be drunk Friday at 8 mile and Alcoy on Detroit's east side.Police say officers were investigating at the scene of a traffic accident when the driver ran through the barricade and hit the woman.She was transported to an area hospital with non-life threatening injuries and the drunk driver was arrested. Police had been conducting an investigation of the original accident in which one of the drivers died. Eight mile is closed in east bound lane by Alcoy.
    An officer was hit by a driver believed to be drunk Friday at 8 mile and Alcoy on Detroit's east side.Police say officers were investigating at the scene of a traffic accident when the driver ran through the barricade and hit the woman.She was transported to an area hospital with non-life threatening injuries and the drunk driver was arrested. Police had been conducting an investigation of the original accident in which one of the drivers died. Eight mile is closed in east bound lane by Alcoy.
  • Man arrested after trying to wrestle gun from officer in Detroit

    Man arrested after trying to wrestle gun from officer in Detroit

    Friday, August 1 2014 9:32 PM EDT2014-08-02 01:32:44 GMT
    A man was arrested after he went for an officer's gun trying to wrestle it away from Detroit Police, causing the weapon to fire.SkyFOX was over the scene on Manning Street in Detroit, where the incident occurred Friday,The bullet didn't hit anyone and police took a 27-year-old man from Roseville into custody.Police say the home was a known drug den, and when officers drove by the property -- four people ran from the home.The officer and suspect were treated at a hospital for non life threaten...
    A man was arrested after he went for an officer's gun trying to wrestle it away from Detroit Police, causing the weapon to fire.SkyFOX was over the scene on Manning Street in Detroit, where the incident occurred Friday,The bullet didn't hit anyone and police took a 27-year-old man from Roseville into custody.Police say the home was a known drug den, and when officers drove by the property -- four people ran from the home.The officer and suspect were treated at a hospital for non life threaten...
  • Download the FOX 2 Apps


  • FOX 2 News Five-Day Forecast
Powered by WorldNow

25 FOX Drive
Dedham, MA 02026

Phone (781) 467-2525

Didn't find what you were looking for?
All content © Copyright 2000 - 2014 Fox Television Stations, Inc. and Worldnow. All Rights Reserved.
Privacy Policy | New Terms of Service What's new | Ad Choices